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Vividly manages the entire deduction dispute process - from intake, to retailer dispute submission and follow through - helping brands recover invalid deductions without adding workload to your AR or Sales teams.
Plus, we're platform-agnostic, so there's no platform replacement required.
From shortages to pricing claims and billbacks, Vividly helps brands recover trade dollars often lost to manual processes.
We work alongside your existing processes to capture, organize, and prepare deductions for efficient review and dispute handling. Every claim is logged, categorized, and ready for review from day one.
✓ Intake from email, shared trackers, or existing TPM platforms
✓ Deductions categorized and assigned to monthly invalid buckets
✓ Works alongside your current workflow - no system replacement required
✓ Centralized log with retailer, amount, date, and claim type
Every deduction is reviewed for completeness and supporting documentation before entering dispute workflows. Vividly helps centralize claim details, organize backup documentation, and streamline follow-up from day one.
✓ Backup documentation retrieved and organized
✓ Supporting claim details centralized in a structured workflow
✓ Claims categorized and routed for efficient dispute handling
✓ Improved visibility into dispute status, activity, and supporting documentation
Once a deduction is routed for dispute, Vividly prepares supporting documentation, submits through portals, and manages follow-up through resolution - helping your team recover more revenue without the operational burden.
✓ Dispute responses prepared with full supporting documentation
✓ Submission through retailer portals on your behalf
✓ Follow-up managed through to resolution - no dropped balls
✓ Escalation playbooks for complex or high-value disputes
Real-time dashboards give your finance and AR teams complete visibility into aging, dispute status, recoveries, and root cause trends - so you can make informed decisions and report confidently to leadership.
✓ Aging report by retailer, deduction type, and status
✓ Recovery tracking with won, pending, and written-off amounts
✓ Root cause analysis to identify patterns and prevent recurrence
✓ Monthly reporting summaries delivered directly to your team
Trade planning software was built to plan. Winning deduction disputes is a different discipline entirely - and most TPM platforms weren't designed for it.
If your deduction backlog is growing, your dispute win rate is stuck, or your AR team is drowning in spreadsheets, your platform isn't solving this problem. It's just not built for it.
We've heard from brands on AFS, Blacksmith, UpClear, Exceedra, and others who reached out asking whether Vividly could help with this specific thing.
The answer is yes - and you don't need to replace anything to get started.Vividly's standalone dispute processing service runs alongside your existing TPM.
Same planning workflow. Better recovery results. No rip-and-replace, no migration, no disruption.
Aging disputes pile up faster than your team can process them. Every day they sit is money you're not recovering.
Most platforms surface deductions. Very few actually fight them. Identification without action is just a better-organized backlog.
A dedicated disputes hire costs $65K–$90K before benefits and ramp time. Vividly gives you experienced capacity at a fraction of that cost.
You don't need to replace your TPM to fix your deductions process. Vividly plugs into your existing workflow - not the other way around.

“In past years we weren't disputing much because we were resource-constrained and lacked tools to help manage the volume. In 2024 we disputed $1.1M in deductions and successfully recovered $700K. Having Vividly made a significant improvement.”

"Working with Vividly was a fantastic experience. Their attention to detail and willingness to listen and iterate made the process seamless. The custom integration has significantly improved our operations, and we are thrilled with the results."

“It sounds simple, but for us, the game-changer was being able to match the sales plan with the actual deductions that were coming in. Being able to do it all in one system meant we could plan and forecast all we wanted.”
“We're able to manage the business like a big CPG company manages their business with about 5% of the resources. Vividly allows us to be more thoughtful about the decisions and make those decisions much faster.”
“We needed the help and feel that Vividly is the right partner for us. We knew we needed better infrastructure on the accounts receivable and deductions side. We could have done that by making a new hire or further investing in Vividly – it’s been a really cost-effective decision to work with Vividly.”

Modern, user-friendly interface
Efficient, accurate entry
Time-saving automation
Flexible backup options
Effective communication
Data-driven planning
Clunky, confusing interfaces
Inefficient entry and management
No automation in date selection
Limited document support
Restricted commenting
Lack of in-screen analytics

Automated, flexible future pricing
Time-saving, accurate live connection
Tailored for distributor-based businesses
Flexible timing adjustment
Fast, innovative technology
Limited capabilities in future pricing
Disconnected duplication
Inability to handle distributor volume
No timing shift adjustment
Slow, outdated technology

Focused support for brands
Accurate trade rate handling
Systems not tailored for indirect-heavy businesses
Lack of pass-through spend handling

Comprehensive, compatible deduction scanner
Automated alignment
Efficient, tailored support
No comparable deduction breakdown
Basic matching
No comparable services

Unlimited, experienced training
Extensive video training
Fast, experienced support
Quick, satisfying implementation
Limited, costly training
Basic materials
Slow support response
Lengthy, negative implementation experience

Agile, exciting growth
Customer-driven innovation
Tailored solutions for fast-growing brands
Stagnant product development
Lack of customer-driven innovation
Focus on larger, dormant customers

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Achieve 91% accuracy and recover up to $700K in trade spend, all through our innovative platform.
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