Go From Deduction to Dispute Resolution, Automatically
Once a transaction enters the disputes dashboard, the automation kicks in.
Review each case and work with the AI to iterate and approve what to file, or configure the workflow to run hands-off and let Auto Disputes handle it end-to-end.
Retailers & Distributors Supported
Dispute Success Rate
More Coverage Than Comparable Solutions
Core Capabilities
End-to-end dispute automation built on years of real-world, retailer-specific expertise.
Every Case Starts With the Backups in Place.
Before anything is validated, we need to see the backups. Auto Disputes automatically pulls documents from your retailers' and distributors' portals, or ingests them through auto-forwarded emails, then scans each one and matches it to the correct dispute, linking it automatically.
That includes POs, revenue invoices, BOLs, PODs, packing lists, promotion contracts, check remittances, ASNs, and other relevant documents. Brands that know how much work goes into pulling backups together know how huge this is: it's the foundation of building the case.
From Deduction to Resolution, Automatically
Auto Disputes handles the full dispute lifecycle: identifying the deduction type, validating and retrieving the right backup documentation, building the case, submitting it through the correct mechanism, and tracking it through to repayment.
Once a transaction enters the disputes dashboard, the automation begins working in the background, based on triggers and schedules, not manual steps.
Automate the Work, Stay in Control of the Decisions.
The goal isn't to dispute everything, but to dispute intelligently. Each retailer and distributor uses their own deduction codes, and not every deduction is invalid, so disputing everything can strain your relationship with a retailer or distributor.
Auto Disputes reviews and validates each deduction first, then queues up the cases worth pursuing so your team can see the full case, ask AI to dig in further, and choose what to approve for filing. And when a case needs a human, our team can handle it for you.
Every Retailer Is Different. Luckily, We Handle All of Them.
Retail disputes aren't one-size-fits-all. Every retailer and distributor has its own rules, dispute windows, documentation requirements, and playbook, and getting it wrong means losing the window entirely.
Auto Disputes combines AI with years of retailer-specific knowledge from Vividly's Managed Services business. Our team has been filing and winning disputes for CPG brands for years. That's who trained the AI, and that's what makes it work across 100+ retailers and distributors. Automated filing integrations are continuing to expand.
Stop the Charges Before They Happen.
Winning disputes recovers money. Preventing deductions keeps it.
Deductions are hard to trace back to their cause, so the same issues keep coming back. Vividly's root cause analysis shows why each charge happened and what to change, so your team can fix the problem instead of only disputing the result.
At Vividly, AI-powered dispute automation, trade promotion planning, deduction management, and real-time analytics come together in one platform.
Our vision is simple: give growing brands the tools to recover every dollar they're owed, with the same expertise and precision as billion-dollar companies, at a fraction of the cost.
100+ Retailers and Distributors (and growing)
Vividly connects to your retailers and distributors directly, pulling the data and documentation needed to build and submit dispute cases without manual intervention.
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Goodbye Manual Workflows. Hello Auto Disputes.
Recover more cash by doing less, across every retailer and distributor you sell through.
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